editor on the verge

Online musings from the newsroom and beyond . . . by Yoni Greenbaum

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Website changes + no notice = frustrated readers

December 26th, 2007 · 6 Comments

Everyone loves a surprise, right? When it comes to Hanukkah, Christmas for even birthday gifts, surprises are a big hit. But in terms of your website, surprises don’t really work. Having been part of a number of redesigns, I can tell you that out of all the complaints that will typically come in, number one […]

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Tags: Best Practices · Industry · Innovation · Online · Ottaway