editor on the verge

Do you know who is talking about you? Newspaper reporters are used to readers writing letters to the editor complaining about or complementing their work. They know that their names can be raised at governmental meetings and even in other publications. But are they equally aware that their names may appear in online forums, chat […]

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One of my former newspapers, a Gannett owned publication in Cherry Hill, NJ, recently unveiled it’s redesign. While it appears very similar to the Pluck-based redesigns released by other Gannett newspapers, I’m finding something a bit distracting. Maybe it’s me, what I can’t get past is all the “Summary text. Summary text. Summary text” and […]

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While working on a previous post I came across a feature that made me say “huh, that’s neat.” Long ago I stopped, for the most part, reading newspapers in print. It was a combination of my schedule and my focus that drove me online. But one of the aspects that I missed from print was […]

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I recently wanted to get in touch with a former colleague, but when I visited his newspaper’s website I quickly discovered that reaching anyone at his newspaper wouldn’t be that simple. And his newspaper is not alone. If we’re in the communication business, why do we make it so difficult for people to communicate with […]

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